Introducing SiteAssist

We're excited to introduce SiteAssist — the future of website interaction, powered by cutting-edge AI technology. More than just an AI Assistant platform, SiteAssist transforms your website into an intelligent, interactive experience that understands your visitors' needs and delivers personalized assistance instantly.

What is SiteAssist?

SiteAssist goes beyond traditional customer support tools. Our platform creates intelligent digital assistants that know your business inside and out, providing contextual help, guiding users through complex processes, and delivering the exact information they need — all while maintaining your brand voice and personality.

Whether you're looking to revolutionize customer support, boost user engagement, increase conversions, or create seamless user experiences, SiteAssist empowers you to build the next generation of website interactions. With support for multiple AI models and advanced customization options, you can create truly unique digital experiences that set your business apart.

Why SiteAssist?

Here's a game-changing fact: 90% of customer questions can be answered instantly by AI. Yet most businesses are still manually handling these repetitive inquiries, burning through time and resources that could be better spent elsewhere.

SiteAssist leverages this reality to transform your customer support:

• AI Handles 90% Automatically: Let intelligent AI instantly resolve common questions, product inquiries, and support requests 24/7.
• Human Takeover for the 10%: When complex issues arise that need a personal touch, seamlessly hand off to your human support team.
• Reduce Support Workload by 90%: Free your team from repetitive tasks so they can focus on high-value, complex customer needs.
• Never Miss a Customer: Provide instant responses around the clock, capturing opportunities even when your team is offline.
• Easy Integration: Add the AI Assistant to your site with just a simple script — no complex setup needed.

Key Features

• Smart Web Crawling
  Set up intelligent crawlers that automatically discover and index your entire website. Choose from presets (Website, Documentation, Blog, E-commerce) for optimized content understanding.

• File Upload Support
  Upload documents directly to train your AI — supporting DOCX, DOC, PDF, TXT, and more file formats for comprehensive knowledge base creation.

• Add Q&As for Extra Knowledge
  You can also add custom Q&As to feed the AI additional information that might not be on your website.

• Customizable Assistants
  Create multiple assistants and personalize their behavior by editing the system prompt to fit your brand voice and style.

• Live Assistant Testing
  Instantly test your AI Assistant's responses live while editing — no need to save repeatedly.

• Appearance Customization
  Tailor the AI Assistant's display name, welcome message, colors, and branding to match your website look and feel.

• Easy Embedding
  Copy a simple widget or iframe script and paste it into your site — your AI Assistant is live and ready to chat.

• Smart Human Handoff
  When AI reaches its limits, seamlessly transfer conversations to your human support team with full context preserved.

• Third-Party Integrations (Coming Soon)
  We're building integrations with popular platforms like Notion, Google Drive, Wix, WordPress, Contentful, and other CMS platforms to automatically sync your content.

• Public REST API
  Build your own custom UI and integrate SiteAssist natively into your application using our comprehensive REST API. Need help building your custom interface? We're here to support you every step of the way.

• Great for Documentation Sites
  SiteAssist is especially handy for documentation websites — no more digging through endless pages to find what you need. Your AI Assistant gives quick, precise answers from your docs.

Who Can Benefit?

SiteAssist is perfect for:

• Businesses looking to enhance their online customer support without hiring more staff.
• SaaS Companies aiming to reduce support tickets and deliver 24/7 onboarding assistance.
• Documentation Websites where users can get instant help navigating complex manuals or FAQs.
• Any Website that wants to offer a friendly, helpful assistant to visitors.

How Does It Work?

1. Sign Up and Create a Workspace
   Quickly register and create your workspace to get started.

2. Set Up Your Web Crawler
   Create a smart crawler that automatically discovers and indexes your entire website. Just provide your website URL and choose a preset (Website, Documentation, Blog, or E-commerce), and our crawler will intelligently map your content.

3. Let AI Learn Your Content
   The crawler reads through your website like a smart robot, understanding your content, structure, and information to train your AI assistant comprehensively.

4. Customize Your Assistant
   Personalize how your AI Assistant responds and behaves to match your brand voice.

5. Embed the AI Assistant
   Copy the provided script and add it to your website — your AI Assistant goes live instantly and starts helping visitors.

Early Launch — More Features Coming Soon!

We're just getting started! SiteAssist is in early launch, and we're continuously adding exciting new features to make your AI Assistant smarter, easier, and more powerful. Stay tuned for file uploads, analytics support, and much more.

Try SiteAssist Today — It’s Free!

We believe in making AI accessible to everyone. That's why the free version lets you create 1 project with 200 AI Assistant messages per month — no credit card required.

Need more? Just ask! We’re happy to increase your free limits when you reach out at support@siteassist.io.

Ready to make your customer support smarter and easier?
👉 Get started now at SiteAssist.io

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We can’t wait to see how SiteAssist helps you delight your customers and grow your business!

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Stay tuned for more blogs with tips, tricks, and updates about SiteAssist!