For online stores

Answer the question blocking the sale.

SiteAssist reads your store's pages and policies, then answers shipping, returns, and sizing questions the moment shoppers hesitate — recovering carts, recommending products, and cutting your ticket volume.

Free to start · No credit card · ~5 min

Prefer a walkthrough? Book a 15-minute demo

Sound familiar?

An unanswered question is an abandoned cart

Most shoppers who leave weren't unconvinced — they were unanswered. The answer was already on your site; they just weren't going to dig for it.

Doubt kills checkouts

"Will it fit?" "When will it arrive?" "Can I return it?" When shoppers can't get an answer at the moment of decision, they leave the cart behind.

Your inbox is full of the same ticket

Shipping, returns, sizing — most support tickets are questions your site already answers. Someone still has to reply to every one.

Your store never closes — support does

Shoppers buy at midnight and on weekends. Every hour without answers is revenue quietly walking away.

For online stores

It answers at the moment of decision — and saves the sale.

The assistant pulls answers from your product pages and policies, cites where each one came from, and nudges hesitant shoppers over the line instead of into a support queue.

Answers shipping, returns, and sizing questions instantly
Recommends products straight from your catalog
Rescues hesitant shoppers before they abandon carts
Deflects repetitive tickets from your support inbox
Cites your real policies, so answers are always right
Sells around the clock, in 50+ languages

Build your AI assistant — free →

Shopping Assistant

AI Agent

Message…

How it works

Three steps. Zero technical skill.

Paste your link

That's the whole setup. SiteAssist reads your website, FAQs and documents on its own.

brightsidedental.comGo

It learns your business

In about 5 minutes it knows everything that's already on your site. When your site changes, it updates itself.

✓ Read 42 pages of your site✓ Learned hours, prices & policies✓ Ready to answer questions

Add it to your site

Copy one small line into your website builder. We show you exactly where it goes, whether you're on Squarespace, Wix, WordPress, Shopify, or anything else.

<script … />Copy

Why people trust it

Answers you can trust, with receipts.

Every reply shows exactly where it came from on your site. When it doesn't know, it says so and brings in a real person. It never makes things up.

Try a question

How much does a cleaning cost?

A standard cleaning is $120, and it's fully covered by most insurance plans. Brightside accepts Delta Dental, Cigna and MetLife.↗ brightsidedental.com/pricing↗ brightsidedental.com/insurance

No guessing. If it's not on your site, it won't pretend it is.

What people say

Teams already answering with SiteAssist

“SiteAssist became our first line of support for WakaTime for Teams. It instantly answers setup and integration questions, letting our engineers focus on improving the product instead of repeating the same help replies.”

Alan HamlettFounder & CEO, WakaTime

“We always knew what people were finding on our site but not what they weren’t finding. With our branded AI assistant from SiteAssist, our users now get answers to those hidden questions we never even knew existed.”

Benny CodeTypeScript TV

“SiteAssist lets you embed a fully customizable, privacy-conscious AI assistant on any website—product pages, documentation, dashboards—using a single script tag. Its high-speed crawler indexes entire sites and files in minutes, powering instant, brand-aligned support experiences.”

AI Native FoundationX User @AINativeF

FAQ

Frequently Asked Questions

What store owners ask before putting SiteAssist on their storefront.

You paste your store's link and SiteAssist reads your product pages, size guides, and shipping and returns policies automatically. Every answer cites the page it came from, so shoppers can trust it — and you can verify it.

Yes. It's a single line of code you add to your storefront, so it works on Shopify, WooCommerce, BigCommerce, or any custom-built store — no app or plugin required.

Yes. Because it reads your catalog pages, it can suggest the right product for a shopper's question — the warmer jacket, the matching case, the size that fits — right inside the conversation.

No. It only answers from what's published on your site, and shows the source for each answer. If something isn't covered — like a one-off discount — it says so and offers to loop in your team.

Most tickets are repeat questions: where's my order, what's the return window, does this fit. The assistant answers those instantly, so your inbox only gets the conversations that genuinely need a human.

Nothing. The free plan includes 100 messages a month with no credit card required — enough to see it answering real shoppers on your store. When it's saving sales and support time, paid plans add higher limits and human handoff.