The firm that responds first usually gets the client
People rarely contact just one law firm. They reach out to several — and hire the one that answers. An instant, helpful reply on your website puts you ahead before a competitor even checks their inbox.
Speed wins retainers
Potential clients move on within hours, not days. If your website answers immediately, the conversation — and the case — starts with you.
Unqualified inquiries eat billable time
Your team spends hours on calls that were never a fit. Basic intake questions should be answered before anyone reaches an attorney.
Legal worries don't keep office hours
Accidents, disputes, and difficult decisions send people searching at night and on weekends — when your office is closed.
It qualifies the inquiry — your attorneys take it from there.
The assistant answers questions about your practice areas and fees from your own website, then captures the details your intake team needs. It informs — it never advises.
- Qualifies inquiries before they reach an attorney
- Captures names, contact details, and case type
- Answers practice-area and fee questions from your site
- Never gives legal advice — sticks to your published content
- Available nights, weekends, and holidays
- Cites the page behind every answer
How it works
Add your content, customize your assistant to match your brand, and embed it on your website — all in under five minutes.
Paste your website link or upload your files (PDFs, Word docs, FAQs). SiteAssist crawls everything, understands it, and trains your assistant in seconds — no setup wizard, no AI expertise needed.
Match your brand with custom colors, logo, and tone of voice. Set your assistant's name, welcome message, and how it should answer — so it feels like a natural part of your site.
Copy one line of code and paste it into your site — or send it to your developer. Your assistant goes live instantly on any platform, ready to answer customers 24/7.
Let your assistant collect emails, book calls, and hand off to your team when needed. Connect the tools you already use to turn conversations into customers.
See every conversation, the top questions customers ask, and where you're missing answers — so you always know what to improve next.
AI your customers can actually trust
The fastest way to lose a customer is a confident, wrong answer. SiteAssist is built to be honest — it sticks to your content, shows its sources, and admits when it doesn't know.
Every answer cites its source
Visitors (and you) can see exactly which page an answer came from — no black-box guessing.
You're always in control
Review conversations, correct answers, and add custom Q&As whenever you want.
It won't make things up
When the answer isn't on your site, SiteAssist says so and offers to connect a human — instead of inventing one.
Looks like you, not a robot
Match your colors, logo, and tone so the assistant feels like a natural part of your brand.
Private and secure
Your content and conversations stay yours — never sold, and never used to train public models.
Teams already answering with SiteAssist
Founders and creators who stopped retyping the same replies — and what changed when they did.
Alan Hamlett
Founder & CEO, WakaTime
SiteAssist became our first line of support for WakaTime for Teams. It instantly answers setup and integration questions, letting our engineers focus on improving the product instead of repeating the same help replies.
Frequently Asked Questions
What law firms ask before putting SiteAssist on their website.